Commercial Multi Development d.o.o. (hereinafter also referred to as CM Delta), exclusive distributor and agent of Gant, Barbour, Polo Ralph Lauren, La Martina and North Sails trademarks, establishes the method of acquisition and use of CM DELTA LOYALTY card by these Regulations.
CM DELTA LOYALTY card is the ownership of the issuer, Commercial Multi Development d.o.o.; Radna zona Matulji II, Trtni 78, 51211 Matulji, OIB 37369614027.
CM DELTA LOYALTY card is not transferable and may be used only by the person with whose name it has been issued, except for immediate family members, with previous identification to the staff at the store.The card holder may change this additional feature at any time, without prior notice.
CM DELTA LOYALTY card shall not serve as a means of payment and is valid from the moment of its activation to its recall.
CM DELTA LOYALTY card can be issued to any adult person or legal entity that has previously filled out the membership application form; either in the store or via www.cmdelta.hr website.
The user of CM DELTA LOYALTY card is entitled to:
a) 10% discount on the purchase of goods at any time, in all stores owned by Commercial Multi Development d.o.o.
b) 20% discount if the purchase limit of 20,000 kuna is exceeded in one year. The discount shall be valid for a period of one year, starting from the date of its activation.Note: In case the customer, who has been entitled to a discount of 20%, does not exceed the purchase limit of 20,000 kuna within the year when the 20% discount is valid, the option of the 10% discount shall be activated in the following year.
CM DELTA LOYALTY reserves the right, in case of special forms of sale, not to cumulate benefits from the Loyalty program, of which CM Delta will inform in the store.In this case, when there is simultaneous presence of several favourable terms or special forms of sale, the customer shall choose the option that is most favourable for him.
The user of CM DELTA LOYALTY card shall present the card when paying at the cash register for the purpose of registration of transactions and exercise of related discounts.Subsequent registration is not possible.
Commercial Multi Development d.o.o. shall guarantee confidentiality of personal information for the users of CM DELTA LOYALTY programs and undertake to collect, store and use them only in their internal marketing and statistical purposes (testing of purchase frequency, amounts and types of products).
Cardholder may, at any time, submit a written request for removing their data if they are used for marketing purposes and sending promotional materials.
An authorized person in the store can verify the identity of the person who is using CM DELTA LOYALTY card.
In the event of loss or theft, the user shall report on the disappearance in one of the following ways: by post to the issuer company headquarters or by email to firstname.lastname@example.org .The user shall be issued a new card to which previously realized purchases will be registered, while the stolen or lost card will be cancelled from the system.
The user shall also report on any change of personal information.
Commercial Multi Development d.o.o. can, at its own discretion and without prior notice, change the rules of CM DELTA LOYALTY program or exclude any user from the club program. Commercial Multi Development d.o.o. is not obliged to give reasons to the user, but will inform them of the change in a timely manner.
All possible changes in the Regulations will be made public in stores and on the website.
Membership in the CM DELTA LOYALTY program can be cancelled at any time by written notice to the issuer, sent by email or post to the headquarters’ address; with the obligation to return the card.
By signing the membership application form CM DELTA LOYALTY card user confirms that he or she is familiar with these Regulations and accepts these rules unconditionally.